I have noticed that a significant number of users do the following:
- Go to a the buy menu and select something to purchase
- They are sent to the MXit buy screen (RequestPayment)
- They disconnect (OnPresenceReceived)
This means that either their client crashes, or they click the cancel button on the phone which closes the client at that point. What we would prefer to see is that they cancel the transaction by clicking on the cancel link and return to the app.
Not sure why this is happening. Any one with some insights into this?