Response on new MXIT Android version slow

[rowan84]

Hi,

I downloaded the latest android version i.e. v6.3.0.981 and ever since then the response times after clicking link has become very slow. I click and have to wait sometimes up to 2 seconds (maybe I'm exaggerating a bit) when I click on a link. This is not the APP problem, but the MXIT client problem as the response and user experience was much better previously. I don't even want to use my own app anymore because of this!

[Rob]

Hi Rowan,

With the launch of the Android version 6.3.0, we introduced better graphics markup and quite a few new features which could cause a slight delay when redirecting to pages.

Make sure you are not running a music player on your phone or using another app.

If you are experiencing major delay issues on a specific Android client, let me know what handset model you are using so that we can investigate this further.